:root {
  --fundo: #f5f5f3;        /* off-white claro */
  --branco: #ffffff;
  --suave: #eeeeeb;        /* blocos suaves */
  --borda: #e0e0da;
  --dourado: #1a1a1a;      /* primário Garcia — preto (streetwear); texto branco em cima */
  --dourado-escuro: #0a0a0a; /* texto/hover escuro — máxima leitura sobre claro */
  --texto: #121212;        /* quase preto — máxima leitura */
  --texto2: #6a6a64;
  --verde: #1d9e55;
  --verde-wa: #25d366;
  --vermelho: #cc3b3b;
  --azul: #2b7fd4;
  --lima: #d7ff3c;         /* acento oficial Garcia47 (verde-limão) */
  /* cores da marca Garcia47 Outlet */
  --joy-amarelo: #d7ff3c;
  --joy-azul: #b8e02f;
  --joy-vermelho: #cc3b3b;
  --joy-verde: #2e9e4f;
}
* { margin: 0; padding: 0; box-sizing: border-box; }
body {
  font-family: 'Montserrat', system-ui, sans-serif;
  background: var(--fundo);
  color: var(--texto);
  height: 100vh;
  overflow: hidden;
}
h1, h2, h3, .logo { font-family: 'Cormorant Garamond', serif; }
button { font-family: inherit; cursor: pointer; }
input, select, textarea {
  font-family: inherit; background: var(--branco); border: 1px solid var(--borda);
  color: var(--texto); border-radius: 8px; padding: 10px 12px; font-size: 14px; outline: none;
}
input::placeholder, textarea::placeholder { color: #a39a8e; }
input:focus, select:focus, textarea:focus { border-color: var(--dourado); box-shadow: 0 0 0 3px rgba(215,255,60,.15); }
::-webkit-scrollbar { width: 8px; height: 8px; }
::-webkit-scrollbar-thumb { background: #cfc8bc; border-radius: 4px; }

/* ---------- Login ---------- */
#tela-login {
  position: fixed; inset: 0; display: flex; align-items: center; justify-content: center;
  background: radial-gradient(ellipse at top, #fdfbf7 0%, var(--fundo) 70%);
  z-index: 100;
}
.login-box {
  width: 350px; padding: 40px 34px; background: var(--branco);
  border: 1px solid var(--borda); border-radius: 16px; text-align: center;
  box-shadow: 0 12px 40px rgba(60,45,20,.10);
}
.login-box .logo-img { width: 110px; height: 110px; border-radius: 50%; object-fit: cover; }
.login-box .sub { color: var(--texto2); font-size: 12px; letter-spacing: 3px; text-transform: uppercase; margin: 12px 0 28px; font-weight: 600; }
.login-box input { width: 100%; margin-bottom: 12px; }
.login-box .erro { color: var(--vermelho); font-size: 13px; min-height: 18px; margin-bottom: 8px; }

/* ---------- Layout ---------- */
#app { display: none; height: 100vh; }
#app.logado { display: flex; }
.sidebar {
  width: 225px; min-width: 225px; background: #101010; border-right: 1px solid #232323;
  display: flex; flex-direction: column; padding: 20px 0 0;
}
.sidebar .logo-img { width: 84px; height: 84px; border-radius: 50%; object-fit: cover; display: block; margin: 0 auto; box-shadow: 0 4px 14px rgba(60,45,20,.18); }
.sidebar .sub { color: var(--texto2); font-size: 10px; letter-spacing: 3px; text-transform: uppercase; text-align: center; margin: 10px 0 22px; font-weight: 700; }
.menu { flex: 1; }
.menu a {
  display: flex; align-items: center; gap: 10px; padding: 12px 22px; color: #b0b0aa;
  text-decoration: none; font-size: 14px; font-weight: 600; border-left: 3px solid transparent;
}
.menu a:hover { color: #f5f5f3; background: rgba(215,255,60,.10); }
.menu a.ativo { color: var(--lima); font-weight: 700; }
/* cada menu com uma cor do logo Garcia47 */
.menu a[data-pag="dashboard"] { border-left-color: var(--joy-amarelo); }
.menu a[data-pag="inbox"] { border-left-color: var(--joy-verde); }
.menu a[data-pag="contatos"] { border-left-color: var(--joy-azul); }
.menu a[data-pag="disparos"] { border-left-color: var(--joy-vermelho); }
.menu a[data-pag="conectar"] { border-left-color: var(--verde-wa); }
.menu a[data-pag="conectar"].ativo { background: rgba(37,211,102,.12); }
.menu a[data-pag="config"] { border-left-color: #8d8574; }
.menu a[data-pag="insights"] { border-left-color: var(--joy-azul); }
.menu a[data-pag="agente"] { border-left-color: var(--dourado); }
.menu a[data-pag="insights"].ativo { background: rgba(47,163,199,.12); }
.menu a[data-pag="agente"].ativo { background: rgba(215,255,60,.14); }
/* Insights e Agente: só admin/gerente enxergam */
.menu .so-gestor { display: none; }
.menu .so-gestor.visivel { display: flex; }
.menu a[data-pag="dashboard"].ativo { background: rgba(233,165,29,.14); }
.menu a[data-pag="inbox"].ativo { background: rgba(46,158,79,.12); }
.menu a[data-pag="contatos"].ativo { background: rgba(47,163,199,.12); }
.menu a[data-pag="disparos"].ativo { background: rgba(224,65,72,.10); }
.menu a[data-pag="config"].ativo { background: rgba(141,133,116,.12); }
.menu .badge { margin-left: auto; background: var(--vermelho); color: #fff; border-radius: 10px; padding: 1px 8px; font-size: 11px; font-weight: 700; }
.rodape-user { padding: 14px 22px; border-top: 1px solid var(--borda); font-size: 13px; color: var(--texto2); display: flex; justify-content: space-between; align-items: center; font-weight: 600; }
.rodape-user a { color: var(--texto2); cursor: pointer; }

.conteudo { flex: 1; overflow: hidden; display: flex; flex-direction: column; }
.pagina { display: none; flex: 1; overflow-y: auto; padding: 26px 30px; }
.pagina.ativa { display: block; }
.pagina.sem-scroll { overflow: hidden; padding: 0; }
.pagina h2 { font-size: 32px; color: var(--texto); margin-bottom: 4px; font-weight: 700; }
.pagina .desc { color: var(--texto2); font-size: 13px; margin-bottom: 22px; }

/* ---------- Componentes ---------- */
.btn {
  background: var(--dourado); color: #fff; border: none; border-radius: 8px;
  padding: 10px 18px; font-weight: 700; font-size: 13px;
  text-shadow: 0 1px 1px rgba(0,0,0,.15);
}
.btn:hover { background: var(--dourado-escuro); }
.btn.sec { background: var(--branco); color: var(--dourado-escuro); border: 1px solid var(--dourado); text-shadow: none; }
.btn.sec:hover { background: rgba(215,255,60,.08); }
.btn.perigo { background: var(--branco); color: var(--vermelho); border: 1px solid var(--vermelho); text-shadow: none; }
.btn.mini { padding: 5px 10px; font-size: 12px; }
.btn:disabled { opacity: .4; cursor: not-allowed; }

.cards { display: grid; grid-template-columns: repeat(auto-fit, minmax(175px, 1fr)); gap: 14px; margin-bottom: 26px; }
.card { background: var(--branco); border: 1px solid var(--borda); border-radius: 12px; padding: 18px; box-shadow: 0 2px 8px rgba(60,45,20,.04); }
.card .num { font-size: 32px; font-weight: 700; color: var(--dourado-escuro); }
/* alerta piscante: cliente aguardando resposta */
@keyframes pisca-alerta {
  0%, 100% { background: var(--branco); border-color: var(--borda); }
  50% { background: rgba(224,65,72,.22); border-color: var(--joy-vermelho); }
}
.card.alerta { animation: pisca-alerta 1.1s ease-in-out infinite; }
.card.alerta .num { color: var(--joy-vermelho); }
.item-conv.alerta { animation: pisca-alerta 1.1s ease-in-out infinite; border-left: 3px solid var(--joy-vermelho); }
@keyframes pisca-badge {
  0%, 100% { opacity: 1; transform: scale(1); }
  50% { opacity: .55; transform: scale(1.15); }
}
.menu .badge.alerta { animation: pisca-badge 1.1s ease-in-out infinite; }
.card .rot { color: var(--texto2); font-size: 12px; margin-top: 4px; font-weight: 600; }
.card b { color: var(--texto); }

table { width: 100%; border-collapse: collapse; font-size: 13px; background: var(--branco); border: 1px solid var(--borda); border-radius: 12px; overflow: hidden; }
th { text-align: left; color: var(--texto2); font-weight: 700; padding: 11px 12px; border-bottom: 1px solid var(--borda); font-size: 11px; text-transform: uppercase; letter-spacing: 1px; background: var(--suave); }
td { padding: 10px 12px; border-bottom: 1px solid #efeae2; }
tr:hover td { background: #faf8f4; }

.pill { display: inline-block; padding: 2px 10px; border-radius: 20px; font-size: 11px; font-weight: 700; }
.pill.ok { background: rgba(29,158,85,.12); color: var(--verde); }
.pill.warn { background: rgba(215,255,60,.16); color: var(--dourado-escuro); }
.pill.off { background: rgba(204,59,59,.10); color: var(--vermelho); }
.pill.info { background: rgba(43,127,212,.10); color: var(--azul); }
.pill.neutro { background: var(--suave); color: var(--texto2); }

.modal-fundo { position: fixed; inset: 0; background: rgba(40,30,15,.45); display: none; align-items: center; justify-content: center; z-index: 50; }
.modal-fundo.aberto { display: flex; }
.modal { background: var(--branco); border: 1px solid var(--borda); border-radius: 14px; padding: 26px; width: 480px; max-width: 92vw; max-height: 88vh; overflow-y: auto; box-shadow: 0 18px 60px rgba(60,45,20,.25); }
.modal h3 { color: var(--texto); font-size: 26px; margin-bottom: 16px; }
.modal label { display: block; font-size: 11px; color: var(--texto2); margin: 12px 0 5px; text-transform: uppercase; letter-spacing: 1px; font-weight: 700; }
.modal input, .modal select, .modal textarea { width: 100%; }
.modal .acoes { display: flex; gap: 10px; justify-content: flex-end; margin-top: 22px; }

/* Chips de tags (nicho Garcia47) */
.gt-titulo { font-size: 10px; color: var(--texto2); text-transform: uppercase; letter-spacing: 1px; font-weight: 700; margin: 10px 0 5px; }
.gt-chips { display: flex; flex-wrap: wrap; gap: 6px; }
.chip {
  background: var(--suave); border: 1px solid var(--borda); border-radius: 20px;
  padding: 4px 12px; font-size: 12px; font-weight: 700; color: var(--texto2);
  cursor: pointer; user-select: none; transition: all .12s;
}
.chip:hover { border-color: var(--dourado); }
.chip.sel { background: rgba(215,255,60,.16); border-color: var(--dourado); color: var(--dourado-escuro); }
.pasta-select {
  background: var(--branco); border: 1px solid #cfe0e7; color: var(--texto2);
  border-radius: 20px; padding: 4px 11px; font-size: 12px; font-weight: 700; cursor: pointer;
}
.pasta-select.ativo { border-color: var(--dourado); color: var(--dourado-escuro); background: rgba(215,255,60,.12); }
.chip-x { margin-left: 6px; color: var(--vermelho); font-weight: 800; cursor: pointer; font-size: 11px; }
.chip-x:hover { color: #8f1f1f; }

.toolbar { display: flex; gap: 10px; margin-bottom: 18px; flex-wrap: wrap; align-items: center; }
.toolbar input[type="text"] { flex: 1; min-width: 180px; }

/* ---------- Inbox ---------- */
.inbox { display: flex; height: 100%; }
.lista-conversas { width: 340px; min-width: 340px; border-right: 1px solid #d6e6ec; display: flex; flex-direction: column; background: #eff7fa; }
.lista-conversas .topo { padding: 16px 16px 10px; }
.lista-conversas .topo h2 { font-size: 26px; }
.filtros-canal { display: flex; gap: 6px; padding: 0 14px 12px; flex-wrap: wrap; }
.filtros-canal button {
  background: var(--branco); border: 1px solid #cfe0e7; color: var(--texto2);
  border-radius: 20px; padding: 4px 11px; font-size: 12px; font-weight: 700;
  display: inline-flex; align-items: center; gap: 5px;
}
.filtros-canal button svg { width: 14px; height: 14px; }
.filtros-canal button.ativo { border-color: var(--dourado); color: var(--dourado-escuro); background: rgba(215,255,60,.12); }
.itens-conversa { flex: 1; overflow-y: auto; }
.item-conv { padding: 12px 14px; border-bottom: 1px solid #e2eef3; cursor: pointer; display: flex; gap: 10px; align-items: center; }
.item-conv:hover { background: #e5f1f6; }
.item-conv.ativo { background: #dcedf4; }
.avatar {
  width: 40px; height: 40px; min-width: 40px; border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  background: var(--branco); border: 1px solid #cfe0e7;
}
.avatar svg { width: 22px; height: 22px; }

/* Avatar com foto do contato + selo do canal */
.av-wrap {
  position: relative; width: 44px; height: 44px; min-width: 44px;
  border-radius: 50%; display: flex; align-items: center; justify-content: center;
  background: var(--branco); border: 1px solid #cfe0e7;
}
.av-wrap .av-img { width: 100%; height: 100%; border-radius: 50%; object-fit: cover; display: block; }
.av-wrap .av-fb {
  width: 100%; height: 100%; border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-weight: 700; font-size: 15px; color: var(--texto2);
  background: linear-gradient(135deg, #eef4f7, #d3e6ee);
}
.av-wrap .ch-badge {
  position: absolute; right: -3px; bottom: -3px; width: 18px; height: 18px;
  border-radius: 50%; background: #fff; border: 2px solid #fff;
  box-shadow: 0 0 0 1px #cfe0e7; display: flex; align-items: center; justify-content: center; overflow: hidden;
}
.av-wrap .ch-badge svg { width: 12px; height: 12px; }
/* WhatsApp: bolinha verde preenchida com o telefone branco (padrão igual Messenger) */
.av-wrap .ch-badge.ch-wa { background: #25d366; border-color: #fff; }
.av-wrap .ch-badge.ch-wa svg path { fill: #fff; }
.canal-info .canal-selo { display: inline-flex; vertical-align: middle; margin-right: 3px; }
.canal-info .canal-selo svg { width: 13px; height: 13px; vertical-align: middle; }
.item-conv .info { flex: 1; min-width: 0; }
.item-conv .nome { font-size: 14px; font-weight: 700; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; display: flex; align-items: center; gap: 6px; }
.tag-num {
  font-size: 10px; font-weight: 800; color: #0e7c3f; background: rgba(37,211,102,.14);
  border-radius: 8px; padding: 1px 7px; letter-spacing: .5px;
}
.tag-num.site { color: var(--dourado-escuro); background: rgba(215,255,60,.16); }
.item-conv .previa { font-size: 12px; color: var(--texto2); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; margin-top: 2px; }
.item-conv .meta { text-align: right; font-size: 11px; color: var(--texto2); }
.item-conv .nao-lidas { background: var(--verde-wa); color: #fff; border-radius: 10px; padding: 1px 7px; font-weight: 700; font-size: 11px; display: inline-block; margin-top: 4px; }

.chat { flex: 1; display: flex; flex-direction: column; background: #f3eee3; }
.mensagens, .chat-vazio { background: #f2f2ef url('wallpaper-garcia.svg'); background-size: 280px auto; }
.chat .cabecalho { padding: 12px 20px; border-bottom: 1px solid var(--borda); display: flex; align-items: center; gap: 12px; background: var(--branco); }
.chat .cabecalho .nome { font-weight: 700; font-size: 15px; }
.chat .cabecalho .canal-info { font-size: 12px; color: var(--texto2); font-weight: 600; }
.chat .cabecalho .acoes-chat { margin-left: auto; display: flex; gap: 8px; }
.tags-chat-wrap { position: relative; margin-left: 10px; }
.tags-pop {
  display: none; position: absolute; top: calc(100% + 8px); left: 0; z-index: 30;
  background: var(--branco); border: 1px solid var(--borda); border-radius: 12px;
  padding: 12px 14px; min-width: 230px; max-width: 320px;
  box-shadow: 0 10px 30px rgba(60,45,20,.18);
  flex-wrap: wrap; gap: 6px;
}
.tags-pop.aberto { display: flex; }
.chat-vazio { flex: 1; display: flex; align-items: center; justify-content: center; color: var(--texto2); flex-direction: column; gap: 14px; font-weight: 600; }
.chat-vazio .logo-img { width: 90px; height: 90px; border-radius: 50%; object-fit: cover; opacity: .45; }
.mensagens { flex: 1; overflow-y: auto; padding: 20px; display: flex; flex-direction: column; gap: 8px; }
.balao { max-width: 62%; width: fit-content; padding: 8px 12px; border-radius: 12px; font-size: 14px; line-height: 1.45; word-wrap: break-word; box-shadow: 0 1px 2px rgba(60,45,20,.08); }
.balao .corpo { white-space: pre-wrap; display: block; }
.balao audio + .corpo, .balao video + .corpo, .balao img + .corpo { margin-top: 6px; }
.balao.in { background: var(--branco); align-self: flex-start; border-bottom-left-radius: 3px; }
.balao.out { background: #d9fdd3; align-self: flex-end; border-bottom-right-radius: 3px; }
.balao .hora { display: block; font-size: 10px; color: #7d766c; margin-top: 4px; text-align: right; }
.balao img { max-width: 100%; border-radius: 8px; margin-bottom: 4px; }
.caixa-envio { display: flex; gap: 10px; padding: 14px 20px; border-top: 1px solid var(--borda); background: var(--branco); }
.caixa-envio textarea { flex: 1; resize: none; height: 44px; }

/* ---------- Responsivo (celular) ---------- */
.so-mobile { display: none; }

@media (max-width: 820px) {
  body { height: 100svh; }
  #app.logado { flex-direction: column; height: 100svh; }

  /* menu vira barra inferior com ícones */
  .conteudo { order: 1; min-height: 0; }
  .sidebar {
    order: 2; width: 100%; min-width: 0; flex-direction: row; align-items: stretch;
    padding: 0; border-right: none; border-top: 2px solid #ecdfc0;
  }
  .sidebar .logo-img, .sidebar .sub, .rodape-user { display: none; }
  .menu { display: flex; width: 100%; }
  .menu a {
    position: relative; flex: 1; flex-direction: column; gap: 2px; align-items: center;
    padding: 8px 2px 10px; font-size: 9px; border-left: none;
    border-top: 3px solid transparent; text-align: center;
  }
  .menu .mi { font-size: 19px; }
  .menu .mt { font-size: 9px; line-height: 1.1; }
  .menu a[data-pag="dashboard"] { border-top-color: var(--joy-amarelo); }
  .menu a[data-pag="inbox"] { border-top-color: var(--joy-verde); }
  .menu a[data-pag="contatos"] { border-top-color: var(--joy-azul); }
  .menu a[data-pag="disparos"] { border-top-color: var(--joy-vermelho); }
  .menu a[data-pag="conectar"] { border-top-color: var(--verde-wa); }
  .menu a[data-pag="config"] { border-top-color: #8d8574; }
  .menu a[data-pag="insights"] { border-top-color: var(--joy-azul); }
  .menu a[data-pag="agente"] { border-top-color: var(--dourado); }
  .menu .so-gestor.visivel { display: flex; }
  .menu .badge { position: absolute; top: 2px; right: 12%; margin: 0; }

  .pagina { padding: 16px 12px; }
  .pagina h2 { font-size: 24px; }
  .pagina table { display: block; overflow-x: auto; }
  .pagina th, .pagina td { white-space: nowrap; }
  .cards { grid-template-columns: repeat(2, 1fr); gap: 10px; }
  .card { padding: 13px; }
  .card .num { font-size: 24px; }
  .toolbar .btn { flex: 1; }
  .login-box { max-width: 92vw; }

  /* inbox: lista em tela cheia; abrir conversa = chat em tela cheia com botão voltar */
  .lista-conversas { width: 100%; min-width: 0; }
  .chat { display: none; }
  .inbox.mostra-chat .lista-conversas { display: none; }
  .inbox.mostra-chat .chat { display: flex; }
  .so-mobile { display: inline-flex; }
  .txt-fin { display: none; }
  .caixa-envio { padding: 8px 10px; gap: 6px; }
  .caixa-envio .btn { padding: 10px 12px; }
  .balao { max-width: 84%; }
  .chat .cabecalho { padding: 10px 12px; gap: 8px; }
  .chat .cabecalho .canal-info { font-size: 11px; }
}

/* ---------- Disparos ---------- */
.progresso { height: 8px; background: var(--suave); border-radius: 4px; overflow: hidden; margin: 8px 0; }
.progresso .barra { height: 100%; background: var(--dourado); transition: width .4s; }
.camp-linha { background: var(--branco); border: 1px solid var(--borda); border-radius: 12px; padding: 18px; margin-bottom: 14px; box-shadow: 0 2px 8px rgba(60,45,20,.04); }
.camp-linha .titulo { display: flex; justify-content: space-between; align-items: center; }
.camp-linha .nome { font-weight: 700; font-size: 16px; }
.camp-stats { display: flex; gap: 16px; flex-wrap: wrap; margin-top: 10px; font-size: 12px; color: var(--texto2); font-weight: 600; }
.camp-stats b { color: var(--texto); }
.aviso-custo { background: #fdf6e3; border: 1px solid #ecd9a0; border-radius: 10px; padding: 12px 16px; font-size: 13px; color: #7a5c10; margin-bottom: 18px; font-weight: 600; }
.aviso-dry { background: #e9f2fb; border: 1px solid #bcd6ef; border-radius: 10px; padding: 10px 16px; font-size: 13px; color: #1f5c99; margin-bottom: 18px; font-weight: 600; display: none; }

/* ---------- Insights ---------- */
.ins-t { font-size: 21px; margin: 26px 0 12px; color: var(--texto); display: flex; align-items: center; gap: 10px; }
.barras { display: flex; align-items: flex-end; gap: 6px; background: var(--branco); border: 1px solid var(--borda); border-radius: 12px; padding: 16px 14px 8px; overflow-x: auto; }
.barra-col { display: flex; flex-direction: column; align-items: center; gap: 4px; min-width: 26px; }
.barra-v { width: 18px; background: linear-gradient(to top, var(--joy-amarelo), var(--dourado)); border-radius: 4px 4px 0 0; }
.barra-col span { font-size: 9px; color: var(--texto2); font-weight: 700; white-space: nowrap; }
.barra-num { font-size: 11px; color: var(--dourado-escuro); font-weight: 800; }
.heat-wrap { overflow-x: auto; }
table.heat { border-radius: 12px; }
table.heat th { padding: 6px 4px; font-size: 10px; text-align: center; }
table.heat td { padding: 5px 4px; }
.heat-c { text-align: center; font-size: 10px; font-weight: 700; min-width: 26px; border-radius: 4px; }
.ia-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(210px, 1fr)); gap: 14px; }
.ia-grid .card b { display: block; margin-bottom: 8px; font-size: 13px; }
.kv { display: flex; justify-content: space-between; font-size: 13px; padding: 4px 0; border-bottom: 1px dashed #efeae2; color: var(--texto2); font-weight: 600; }
.kv b { color: var(--dourado-escuro); }
.gargalo { font-size: 13px; color: var(--texto2); padding: 4px 0; font-weight: 600; }
.perda-linha { display: flex; align-items: center; gap: 10px; padding: 5px 0; font-size: 13px; font-weight: 600; }
.perda-rot { min-width: 175px; color: var(--texto2); }
.perda-barra { flex: 1; height: 10px; background: var(--suave); border-radius: 5px; overflow: hidden; }
.perda-barra div { height: 100%; background: linear-gradient(to right, var(--joy-vermelho), #f07a80); border-radius: 5px; }
.perda-pct { color: var(--texto2); font-size: 11px; }

/* ---------- Agente Garcia: cena do robô observando (visão da vendedora) ---------- */
.cena-agente {
  max-width: 620px; margin: 30px auto; text-align: center;
  background: var(--branco); border: 1px solid var(--borda); border-radius: 18px;
  padding: 40px 26px 32px; box-shadow: 0 6px 24px rgba(60,45,20,.08); overflow: hidden;
}
.robo-wrap { position: relative; display: inline-block; margin-bottom: 26px; }
.robo { font-size: 74px; display: inline-block; animation: robo-flutua 3s ease-in-out infinite; }
.robo-olhos {
  position: absolute; top: -6px; right: -26px; font-size: 26px;
  animation: olhos-espiam 4.5s ease-in-out infinite;
}
@keyframes robo-flutua {
  0%, 100% { transform: translateY(0) rotate(-4deg); }
  50% { transform: translateY(-10px) rotate(4deg); }
}
@keyframes olhos-espiam {
  0%, 100% { transform: translateX(0); opacity: 1; }
  25% { transform: translateX(-10px); }
  50% { transform: translateX(6px); opacity: .75; }
  75% { transform: translateX(-4px); }
}
.mesas { display: flex; justify-content: center; gap: 46px; margin-bottom: 26px; }
.mesa { position: relative; display: inline-block; }
.pessoa { font-size: 46px; display: inline-block; animation: pessoa-digita 1.6s ease-in-out infinite; }
.p2 { animation-delay: .4s; }
.p3 { animation-delay: .9s; }
@keyframes pessoa-digita {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-3px); }
}
.fone { position: absolute; bottom: -4px; right: -12px; font-size: 20px; animation: fone-toca 2.2s ease-in-out infinite; }
@keyframes fone-toca {
  0%, 80%, 100% { transform: rotate(0); }
  85% { transform: rotate(-14deg); }
  90% { transform: rotate(12deg); }
  95% { transform: rotate(-8deg); }
}
.cena-balao {
  position: absolute; top: -22px; left: 50%; font-size: 20px; opacity: 0;
  animation: chat-pop 3.6s ease-in-out infinite;
}
.cena-balao.c2 { animation-delay: 1.2s; }
.cena-balao.c3 { animation-delay: 2.4s; }
@keyframes chat-pop {
  0%, 55%, 100% { opacity: 0; transform: translate(-50%, 6px) scale(.4); }
  12%, 40% { opacity: 1; transform: translate(-50%, -6px) scale(1); }
}
.cena-titulo { font-family: 'Cormorant Garamond', serif; font-size: 26px; font-weight: 700; margin-bottom: 10px; }
.cena-info { font-size: 14px; color: var(--texto2); line-height: 1.7; font-weight: 600; }
.cena-info b { color: var(--dourado-escuro); font-size: 16px; }

/* ---------- Agente Garcia ---------- */
.pb-item { background: var(--branco); border: 1px solid var(--borda); border-radius: 12px; padding: 14px 16px; margin-bottom: 12px; box-shadow: 0 2px 8px rgba(60,45,20,.04); }
.pb-item.aprovada { border-left: 4px solid var(--joy-verde); }
.pb-item.pendente { border-left: 4px solid var(--joy-amarelo); }
.pb-perg { font-weight: 700; font-size: 14px; display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.pb-resp { font-size: 13px; color: var(--texto2); margin-top: 6px; line-height: 1.5; background: var(--suave); border-radius: 8px; padding: 8px 12px; }